If you're facing the issue of QuickBooks not showing mapped drives while attempting to access QuickBooks files on another server, or network drive, this guide will help you in easy resolution of the error. This error can be annoying as it prevents users from opening their company files stored in a mapped drive. Following the guidelines in this article should help our readers in fixing QuickBooks not showing mapped drives error.

What is the procedure to fix QuickBooks Not Showing Mapped Drives Problem

Procedure 1: View Mapped Drives

  • Click on the Start menu.
  • Type Settings and click on the icon.
  • Tap on the Sharing tab.
  • Select the private network option.
  • Verify your chosen settings.
  • Turn on network discovery.

  • Click on Save changes.

Method 2: Map a Network Drive in Windows

For Windows 7:

  • Open My computer or My PC from the Start menu.
  • Click on the Map network drive tab.

  • In the new window, select an unused drive letter.
  • Click on Browse.
  • Locate the network location where your QuickBooks files are stored.
  • Alternatively, you can map the drive using the server IP address if the UNC path doesn't work.
  • Select Finish to create the network drive.
  • Access QuickBooks using the newly mapped drive.

For Windows 8 or 10:

  • Open the search bar.
  • Access This PC.
  • Right-click and select Map a network drive.
  • Choose an unused drive letter.
  • Click on Browse.
  • Then, navigate to the location where QuickBooks file is stored.
  • Click on Ok.
  • Then, hit on Finish.
  • Try opening QuickBooks with the newly mapped drive.

Method 3: Repair the Issue by Obtaining IP and DNS Address

  • Open the settings.
  • Now, click on Change adapter.
  • Open the network connection window.
  • Right-click on Ethernet.
  • Now, choose Properties.
  • Go to the Networking tab.

  • Select Internet Protocol Version 4 (IPv4) and follow up by clicking on Properties."
  • If it's already selected, uncheck it and reselect it.
  • Click on the option to Obtain an IP address automatically in the IPv4 properties option.

  • Click on Ok to finish the process.

You may also read: Move Lists and Balances From QuickBooks Online to QuickBooks Desktop

That's it! Following these steps should help you resolve the QuickBooks not showing mapped drives error. If you encounter any issues while implementing these steps, don't hesitate to contact our 24/7 QuickBooks Technical Support Team for assistance.